• SKILLS

    Innovative problem solvers focused on bottom line results.

    Customized topics that deliver actionable guidelines.

    Keynote and Breakout Speaker

    Innovation, Customer Engagement, Change Management, Incentives

    www.shifthappens.com For more information about Jim speaking at your next event, http://tiny.cc/shifthappensquestionaire

    D-A-T-I-N-G Your Customer®

    A Relationship Manual for any company that wants to enhance their Customer Experience.

    http://tiny.cc/DATINGYOURCUSTOMER For more information about Jim speaking at your next event, http://tiny.cc/shifthappensquestionaire

    Business Advisor

    The Bright Idea Guy™

    http://shifthappens.coachesconsole.com For more information about Jim speaking at your next event, http://tiny.cc/shifthappensquestionaire

    Shift Happens!® Change Expert

    www.shifthappens.com. For more information about Jim speaking at your next event, http://tiny.cc/shifthappensquestionaire

    Journey To Bright Ideas

    Innovative Problem Solver using our Idea Exchange to collaborate and consolidate solutions.

    For more information about Jim speaking at your next event, http://tiny.cc/shifthappensquestionaire

    Synectics Open Solutions

    The virtual think tank that synthesizes and brings big picture thinking to our clients to impact bottom line results. www.sosthinktank.com

    For more information about Jim speaking at your next event, http://tiny.cc/shifthappensquestionaire

    Customer Service Expert

    www.datingyourcustomer.com . For more information about Jim speaking at your next event, http://tiny.cc/shifthappensquestionaire

    Leadership and Team Building Expert

    imagination.rocks . For more information about Jim speaking at your next event, http://tiny.cc/shifthappensquestionaire

  • EDUCATION

     

    University of Illinois at Urbana-Champaign - College of Business

    MBA Business 1976 - 1978

     

    First person to be accepted to the University of Illinois Executive MBA program.

    Activities: As undergraduate I attained the rank of ROTC Tech Sgt. Created and maintained all the photography for the AIR FORCE ROTC. Highest ranking freshman in AIRFORCE ROTC history.

    Washburn University School of Law

    Law 1966 - 1968

     

    Uniform Commerical Code, Torts, and other law classes. Editor of school newsletter.

    Activities: Created and wrote articles about law school activities. Juvenille Probation Officer. Photographer for law school.

    Kansas State University of Emporia

    BA Economics 1968 - 1970

     

    Completed Master's curriculum

    Activities: Yearbook photographer, news paper photographer, Party Pix, etc.

    Rich High School

    HS HS 1958 - 1962

     

    Chief photographer for newspaper and yearbook. Won Eastman Kodak awards for outstanding photography, worked as lead photographer for both local newspapers, published in Time, Newsweek, Life, and other major books.

    Activities: Quill and Scroll

    Roosevelt University

    Visting Professor of Innovative Hospitality and Tourism Management for The Manfred Steinfeld School of Hospitality and Tourism Management, Roosevelt University.